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Frequently Asked Questions

Everything clients usually ask before their first visit. Still unsure? WhatsApp us - a human replies, not a bot.

Do I need an appointment, or can I walk in?

Walk-ins are welcome whenever a chair is free, but weekends fill up fast. We recommend booking on WhatsApp at +91 91111 11111 - we usually confirm within minutes during salon hours (Tue–Sun, 10 AM to 8:30 PM).

Do you offer a bridal makeup trial before the wedding?

Yes. A trial is included in our signature bridal package and available as an add-on for other packages. We recommend scheduling your trial 3–6 weeks before the wedding so there's time to refine the look.

Which products do you use?

We use reputed professional salon ranges for hair, skin and makeup, chosen for safety and results. If you have allergies or a brand preference, tell us while booking - patch tests are available for colour and sensitive-skin facials.

What are your hygiene practices?

Tools are sterilised between clients, towels are fresh for every appointment, and we use single-use disposables such as razors, spatulas and files wherever applicable. Stations are sanitised after each service.

Do you have services for men?

Absolutely - Aura is a fully unisex salon. Men can book haircuts, beard shaping, classic shaves, hair colour, hair spa, facials and manicures. The haircut-and-beard combo is our most popular men's service.

How much do your services cost?

Our full price list is on the Services page (sample pricing on this demo). Length or density-based services like keratin and balayage are quoted exactly after a free consultation, before any work begins.

Where exactly are you located and is parking available?

We're on the 1st Floor, 80 Feet Road, Koramangala 4th Block, Bengaluru 560034 - easy to reach from anywhere in Koramangala, HSR Layout and Ejipura. Street parking is usually available nearby, and autos and cabs drop right at the entrance.

Can I reschedule or cancel my appointment?

Yes - just message us on WhatsApp at least 2 hours before your slot and we'll move it free of charge. For bridal bookings, rescheduling terms are shared in writing at the time of booking.

Question not answered?

Message us on WhatsApp - we reply personally during salon hours.

Call +91 91111 11111